Delivery&Return (product page-non return items)

📦 Local Delivery (Hong Kong)

  • Courier: SF Express
  • Delivery Time: Please expect to receive your order within 2–3 business days
  • Free Shipping: Enjoy free shipping on orders over HKD198
  • View International Shipping

*Orders placed after 1:00 PM on weekdays will be processed on the next business day.
*During promotional periods, due to increased order volume, processing may take an additional 1–2 business days.

📦 Macau Delivery

  • Courier: SF Express
  • Delivery Time: Please expect to receive your order within 2–3 business days
  • Free Shipping: Enjoy free shipping on orders over MOP250
  • View International Shipping

🌍 International Delivery

  • Couriers: FedEx, UPS, Hongkong Post
  • Delivery Time: Please expect to receive your order within 7–14 business days

Free Shipping Thresholds by Region:

  • USA: Free shipping on orders over HKD1,200
  • UK: Free shipping on orders over HKD1,000
  • Australia: Free shipping on orders over HKD1,000
  • Singapore: Free shipping on orders over HKD800
  • Malaysia: Free shipping on orders over HKD800

*For other regions, please contact customer service for details.

🔄 Returns & Exchanges

  • Clearance Sale Items: No returns or exchanges accepted
  • 14-Day Return Guarantee available for eligible items

Non-returnable items include:

  • Discounted items (including those discounted before applying promo codes)
  • Underwear
  • Bra sets that include panties
  • Product bundles
  • Socks
  • Accessories

Sales of these items are final and cannot be returned or refunded.
Returns and exchanges are not available for international orders.